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Shipping & Returns

1.Non-Returnable Items:
Any item specifically marked as Non-Returnable on the product page will not be accepted for returns.Because products decrease in value over time, we offer partial refunds for items returned more than 30 days after delivery. In addition, we may reduce the refund further based on the condition of the merchandise. We also deduct the original and return shipping charges from your refund, as described in the web. 
2.Sizing or Fitting Issues:
As all of our lamps are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. To ensure that your products will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications.
3.Non-quality Problems:
In 14 days (from the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer, the supply shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.
4.Delay-Shipment:
The return and refund are acceptable unconditionally if we confirmed that you did get a wrong item. Please send the photographs clearly showing the wrong item. Once it is confirmed, you can send the item back to us. And after we've confirmed the arrival of the package you returned, we' ll send the replacement or refund you the payment (only the payment for the item, the original shipping cost is excluded).